Shipping policy

Shipping & Returns Policy

Effective Date: [Insert Date]
Store Name: Smartwayshops

🚚 Shipping Policy

At Smartwayshops, we aim to deliver your orders quickly and safely across India.

📍 Shipping Coverage

We currently ship across India.

⏱ Shipping Time

  • Orders are delivered within 7 business days from the date of order confirmation.

  • Delivery timelines may vary slightly due to:

    • Remote locations

    • Public holidays

    • Natural disruptions or courier delays

📦 Order Processing Time

  • Orders are processed within 1–2 business days after payment confirmation.

  • You will receive a tracking number via email/SMS once your order is shipped.

🚫 Order Delays

If your order is delayed beyond 7 business days, please contact us at:
📧 [smartwayshop.life@gmail.com]

🔄 Return Policy (7-Day Return Policy)

We offer a 7-day return policy for eligible products.

✅ Return Eligibility

You can request a return if:

  • The item is damaged or defective

  • The wrong item was delivered

  • The product is unused and in original packaging

⏳ Return Window

  • Returns must be requested within 7 days of delivery.

❌ Non-Returnable Items

  • Used products

  • Items without original packaging

  • Products damaged due to misuse

🔁 Return Process

  1. Email us at [smartwayshop.life@gmail.com] within 7 days of delivery.

  2. Share your order number and product images (if damaged/wrong item).

  3. Our team will review and arrange return pickup (if applicable).

  4. Once the returned product is received and inspected, refund will be processed.

💳 Refund Policy

  • Refunds are processed within 5–7 business days after product inspection.

  • Refund will be credited to:

    • Original payment method OR

    • Bank account (if Cash on Delivery)